Global GatewayBook assistance
A bright, modern airport concourse lined with glass walls and a long moving walkway. A few travellers move through beneath overhead signs pointing to Visa on Arrival and Port Health, a round clock on the left wall, warm daylight filling the space.

Meet & Greet

Assistance through every step of Dhaka's Hazrat Shahjalal International Airport, from the kerb to your car.

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24/7 at the terminal5,000+ passengers assisted15 minute average response

What We Do

Help at every step of the airport

A South Asian woman in a red and gold sari smiles as she carries her small son on her hip in a brightly lit arrivals hall, an information screen glowing behind them.

Arrival meet & greet

We wait past immigration at Dhaka arrivals with your name on a board, help with the bags, and walk you out to your car.

A South Asian family riding an escalator up together in a bright steel-and-glass transit building, a father carrying a toddler, a mother in a red and gold sari behind him, and a small child climbing a step ahead.

Departure meet & greet

We meet you at the Dhaka departures kerb, escort you through check-in and bag drop, and see you to security with time to spare.

A South Asian man in a turban and a grey suit walks down a wide flight of steps carrying a black briefcase, checking his phone as he goes.

VIP fast-track

A senior coordinator, priority handling through the Dhaka terminal lanes, and a discreet, unhurried path from door to gate.

Two South Asian colleagues work together in a bright office, one standing over a desk sorting papers while the other looks up from a computer.

Corporate & groups

Delegations, wedding parties, umrah groups, and teams, met by one coordinator and settled on one invoice.

See how each level of help compares
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Simple Process

From booking to baggage, four clear steps

Here is exactly what happens when you book.

  1. Book online

    Send the flight and package, and we reply with a written quote, typically within 15 minutes.

  2. Get matched

    A named assistant is assigned to your booking, with their name, photo, and contact shared before the flight.

  3. We meet you

    We wait at the agreed point, the arrival hall, the departure gate, or the kerb, with a name board.

  4. Stay with you

    Your assistant stays through every queue until the car, the transfer, or the boarding gate.

Clear Packages

Clear packages, priced up front

Silver
BDT 500USD 4.99

From departure drop-off up to immigration, or after immigration up to the arrival pickup point.

  • Luggage handling
  • Per person
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GoldPopular
BDT 1,000USD 9.99

From departure drop-off up to the boarding bridge, or from arrival immigration to the pickup point.

  • Luggage handling
  • Immigration assistance
  • Per person
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Platinum
BDT 1,500USD 14.99

On-arrival visa assistance with full escort support.

  • Domestic to international luggage assistance
  • Luggage handling
  • Per person
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Other services
From BDT 500Custom quote, case by case

Luggage wrapping, security escort, car pickup and drop-off, wheelchair, and more.

  • Wheelchair, BDT 500
  • Car pickup or drop-off, by distance and vehicle
  • Security escort, from BDT 500, case basis
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Every booking gets a written quote first
Book now

Book assistance

Book your airport assistant

Tell us the package, the flight, and who is travelling. We reply with a written quote before anything is charged, and this form opens your own email app, so nothing is sent until you press send.

No payment now. We reply with a written quote, and this form opens your own email app.

Why Us

Met, escorted, and never rushed

A registered airport service

Credential and registry details will appear here once published.

A named assistant before you fly

You get the name, photo, and direct contact of the person meeting you, shared before you travel.

Live updates for family abroad

We message when the flight lands, when we have met, and when the car pulls away: "Landed. We have met. Heading to the car."

A written quote before you pay

You approve the price in writing first. There are no negotiations at the airport.

There for you at the terminal

Someone from Global Gateway is at Hazrat Shahjalal International Airport, day and night.

Hotline: +000 0000 000000

Message us for a written quote

Testimonials

Families who travelled easier

Two South Asian women, an older and a younger, stand close together outdoors in soft daylight, both in embroidered kurtas, smiling at each other mid-conversation.
I booked from abroad for my mother, who was nervous about flying alone. Someone met her right after immigration, carried everything, and messaged me the moment she was in the car. I could finally relax.

Farhana Kabir, London

A South Asian man with dark curly hair in a navy blazer and open white shirt, looking calmly at the camera against a plain white wall.A smiling South Asian woman with her hair tied up, in a grey blazer and hoop earrings, seated at a bright office desk.A smiling South Asian man in a teal waistcoat, shirt, and patterned tie, standing in an open-plan office.

About Us

A calm walk through a busy airport

Global Gateway is for the traveller who would rather not do Dhaka's Hazrat Shahjalal International Airport alone: elderly parents flying on their own, first-time flyers going out to Malaysia or the Gulf, families booking from abroad for relatives at home, and anyone with a tight connection. A named assistant meets you with a name board, takes the bags, and stays at your side through every queue, so the airport feels smaller and the day feels easier.

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A very bright, almost white airport walkway with no people in view. White structural frames and glass panels on both sides converge toward a light-filled vanishing point over a plain pale-gray floor.
A tall view of a gently curving, daylit airport corridor. Sunlight pours through a full-height window wall on the right and an angled glass ceiling arches overhead as a few travellers walk quietly into the distance, one pulling luggage.

Travel Tools

Track your flight into Dhaka

Check your flight statusDAC · Dhaka
Sample arrivalsSample board, not live.

Tracking opens Flightradar24 in a new tab.

Good to Know

A little planning goes a long way

A landscape view of a gently curving, daylit airport corridor, travellers walking away in the distance beside a full-height window wall, a maroon overhead sign reading Correspondances.

Guide

Book at least 4 hours before your flight

A very bright, almost white airport walkway with no people in view, white frames and glass panels on both sides converging toward a light-filled vanishing point.

Guide

Tell us once about wheelchairs or special needs, and we arrange it at Dhaka

Not sure which level of help you need?
Ask us anything

Frequently Asked Questions

Everything to know before you fly

For arrivals, just after immigration with a board showing your name. For departures, at the terminal entry gate. We send the exact spot and the assistant's name before you travel.

At least four hours before the flight is comfortable, and we often arrange same-day meets. Send the flight and we confirm what is possible.

Yes. This is the request we hear most. A calm assistant stays with them from the aircraft to the car, at their pace, and keeps you updated the whole way.

By bKash, Nagad, bank transfer, or cash, once you approve the written quote. You get a receipt for every booking.

Yes. Tell us once and we have a wheelchair ready at the aircraft, with an unhurried path through every step to your ride.

Yes. Delegations, tour groups, and wedding parties get one coordinator, one invoice, and everyone kept together.

Silver covers one leg, kerb to immigration or immigration to pickup. Gold adds fast-track and baggage help through to the gate or the car. Platinum is a full escort end to end. Other services are quoted case by case.

Yes. We message a nominated family member when you land, when we meet, and when you are on your way, whether they are at home or abroad.

Moments

Snapshots from the journey

  • A split-flap airport departure board listing destinations including New York, Brussels, San Francisco, Paris Charles de Gaulle, and Seoul Incheon in white letters.
  • An empty stainless-steel baggage-claim carousel curving around a display of orchids, a yellow overhead sign reading Baggage Claim 4.
  • A traveller rides an airport escalator upward with a black wheeled suitcase beside him, a glass roof and open sky above.
  • The wing of an airliner catching warm light above a thick blanket of clouds at sunset, the engine cowling in the foreground.
  • A hand holds up a maroon passport against a bright, softly blurred view of aircraft and airport tarmac through a terminal window.
  • A traveller in a patterned headscarf sits in a wheelchair looking out at the Taj Mahal, other visitors moving past in the sunlight.
  • The silhouettes of a family standing at a tall airport window against a bright turquoise sky, one figure apart from the group.
  • A South Asian man in a turban and a grey suit checks his watch on a city street, a shoulder bag in his other hand and glass towers rising behind him.
Scenes from the journeys we look after, door to door.
A passenger jet lifting off from a wet runway into a soft, cloudy golden sky, dark trees along the horizon behind it.

Land to a familiar face

From the kerb to the car, someone from Global Gateway is with you the whole way.

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